Privacy Policy Advanced cell / gene-based biopharmaceutical development and CDMO

Personal Information Management Privacy Policy

ENCELL Co., Ltd. collects the following types of personal information with an objective to deliver the best services to our users, and the methods used for information collection are as follow.

1. The types of data collected, collection method and retention period

Data Usage

Types of Data Collected and Collection Method

Retention Period

Basis

Customer Support

(1) Collected Data :

Name, Contact, Email address
(2) Collection method : Website(Customer Support)

1 year

Consent from the subject

Job Application

(1)Collected Data :

Name, Email address, Contact, Address, Education background, Language skills, Military Background, Computer skills, Awards, Working Experiences, Research Experiences, Personal Statement etc.

(2)Collection Method :

Submission of resume and personal statement via email.

180 days from the date the recruitment decisions were made.

Law of the fair hiring process


2. Usage of Data
We use the collected data for following objectives.

  1. 1.Customer Support
  2. 2.Identity Verification, Personal Identification
  3. 3.Securing a convenient communication channel for customers such as customer service line etc.
  4. 4.Preventing confusions in the use of the services and cooperating in investigations against illegal users.


(2) Job Application

  1. 1.Identity verification upon job application
  2. 2.Delivery of notifications and results of the recruitment process
  3. 3.Progressing with the recruitment process


3. Personal Information Deletion
We will delete the personal data without any further delay as soon as the objectives of the data collection and use have been achieved.
(1) Deletion Procedure
The personal data will be transferred to a separate DB (a separate cabinet in case of hardcopy) after the objective of the data processing has been achieved. Data will be deleted after the respective retention periods according to the internal policy or other related laws. Personal data transferred to a separate DB will not be used for any other objectives other than those required by the law.

  1. Deletion Method

Personal information stored in a form of hardcopy will be shredded using shredder or incinerated, and the personal data stored in a form of electronic files will be deleted using a technical method to disable any further retrieval of the record.


4. Disclosure of Personal Information to 3rd parties
We do not disclose the personal data to other individuals, companies or institutions unless the following :

  1. When required by the provisions of the laws, or requested by the investigation agency following the procedures and methods stipulated by the laws
  2. When required for the production of statistics, academic research and market survey, the data may be provided in a format that does not allow identification of individuals
  3. When prior consent was given by the users

5. Consignment and overseas transfer of the personal data
We do not consign personal data processing to an external party, or transfer the data to overseas. If such a need arises in the future, we shall inform the users on the details of consigned contents and obtain prior consent when necessary.


6. Exercising the rights of Users and Legal representatives
The users and the legal representatives of children under the age of 14 have the rights to demand to view, rectify and delete their personal data. If you contact our personal information security officer by email or phone call, we shall take immediate actions after an identity verification. If the user has requested for rectification of an error in the personal data, we shall not use or provide the relevant data until the rectifications have been completed. Moreover, if the personal information containing the error has already been disclosed to the third party, we shall immediately notify the third party of the rectifications made and make sure the same rectifications be processed. We process the personal data deleted or cancelled upon the request by the users or legal representatives according to ‘3. Personal data storage and retention period’ and disable the retrieval or use of the data for any other purposes.


7.  Cookies (Matters concerning installation, operation and rejection of automatic tracking technologies)
This website does not use cookies.


8. Security Measures for Personal Information
We take the following technical, managerial and material measures while handling personal information to secure safety of the personal data and to prevent any loss, theft, leakage, falsification and damage to the personal data.

(1)Encryption of the password
The password of each user ID is encrypted so only the user is aware of the password. Access and rectification of the personal data can only be requested by the individual who knows the password.

(2) Countermeasures against hacking
We will try our best to prevent any leakage or damage of personal data from hacking or computer virus. Data are frequently backed-up in preparation for damage to personal information, most updated vaccine programs are used to prevent leakage or damage to the data, and encrypted communications are used to ensure safe transmission of personal data over the network. We also use intrusion prevention systems to control any unauthorized access from outside, and are constantly trying to stay equipped with all technical devices possible to ensure system security.

(3) Minimize and educate the number of employees with access to the data
We have limited the responsibilities of processing personal data to the designated personal information security officer, and are constantly reinforcing strict compliance to the policy through frequent training.

(4) Personal information processing policy
We will try our best to immediately amend and rectify any problems found in the person in charge’s compliance with the data processing policy. However, we are not held responsible for any data leakage that are caused by the users’ personal negligence.


9. Personal Information Security Officer
We have designated the person in charge of personal information management as below to protect our clients’ personal information and to handle any complaints regarding personal information.
(1) Name: SuJin Hong
(2) Telephone: 02-6205-8050
(3) E-mail: encell@encellinc.com


10. Notification
We reserve the rights to update this personal data processing policy according to government policy or the company’s need. Any additions, deletions and revisions made to the policy will be posted on our website at least 7 days before the changes become effective.